Last updated: 20.10.2021 Privacy Policy Ponderosa Eiendom AS (916797648)(Ponderosa), a Norwegian limited liability company with business address Håreks gate 77A, 8514 Narvik, processes personal data for customers and other users of our digital services (the “Services”). We safeguard your privacy and comply with applicable legislation that is intended to protect you as a private individual. Ponderosa is the data controller for the processing of personal data in connection with the Services, but other companies may act as data processors or have shared responsibility for processing certain Personal Data, e.g. in connection with hotel reservations. “Personal Data” means all information that can be directly or indirectly linked to an individual. We strive for a high level of privacy. Ponderosa uses personal data primarily to administer, deliver, develop and maintain the Services, handle your reservations, make your experience of the Services as good as possible, and tailor communication to your needs. We ask that you read this Privacy Policy carefully to understand how and for what purpose we process your Personal Data. By providing us with your Personal Data and accepting the terms, you consent to the processing of Personal Data in accordance with the terms set out for each of the Services and for this Privacy Policy. If the law in a given case requires specific consent from you, we will of course obtain this. This Privacy Policy together with the Data Policy, Reservation Terms, Website Terms, Cookie Policy and Ponderosa’s own terms for processing Personal Data at any time, are collectively referred to as the “Privacy Policy”. The Privacy Policy sets out how we process the Personal Data that you provide when you use the Services or that we collect. Therefore, in connection with some of our Services, we have separate terms for the processing of Personal Data that you must accept for each Service you use. Changes to the Privacy Policy are announced via our websites, and we therefore recommend that you read these regularly. If you provide Personal Information on behalf of someone else, you must ensure that that person consents to Ponderosa processing his or her Personal Information in accordance with the Privacy Policy. 1. COLLECTION AND PROCESSING OF PERSONAL INFORMATION Ponderosa collects and processes Personal Information only to the extent permitted by law. The collection and processing may take place when you use the Services, e.g. when you book a service or during and after your stay. 2. INFORMATION FROM AND ABOUT YOU THAT WE COLLECT AND PROCESS We only collect Personal Information that is relevant to the purpose described in the terms for each Service and in accordance with the Privacy Policy, such as: name, address, telephone number, email address, IP address, information that facilitates the use of the Services (login), default language, usage history, membership information, information about fellow travelers, reservations, payments, occupation, next of kin, eating habits, disability and other information you provide when using the Services. 3. PURPOSE OF PROCESSING YOUR PERSONAL INFORMATION Ponderosa collects Personal Information for several purposes. The Personal Information collected and the manner in which it is collected depends on which Services you use. Ponderosa uses Personal Information to: administer, deliver and develop the Services, process your reservations and orders for Services, contact you, e.g. by SMS or other mobile applications or email, or notify you regarding the status of your reservation or information about your reservation before, during or after your stay, diagnose errors, optimize technology and be able to contact you in the event of problems with a reservation or the use of a Service, analyze and improve the quality and experience of the Services, e.g. verify that your user account is not being used by others, customize communication with you about our Services, e.g. by creating a profile and sending offers that fit the profile and you as a user of our Services, analyze statistics and the use of our Services, provide you with better benefits and experiences by using the Services in other ways we believe you will appreciate, or promote and market services and products, directly or indirectly, based on user behavior. You may, at any time and free of charge, request that Ponderosa refrain from processing your Personal Data for marketing purposes or withdraw your consent to this. You may exercise this right by contacting Ponderosa at the address stated in section 10 or at post@ponderosa. 4. WHERE WE STORE AND TRANSFER YOUR PERSONAL INFORMATION Ponderosa stores Personal Information in accordance with this Privacy Policy and applicable law. Personal Information may be transferred between Ponderosa's entities for processing for the purposes set out in the Privacy Policy.
